Small in Name
Big on Personality

Professional Telephone Answering Service, Fully Managed Live Chat & Business VoIP Phone System

5-star rated, premier call & chat handling service.
We’re good for business.

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Telephone Answering Receptionist
Telephone Answering Receptionist
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Pocket Receptionist wins Customer Excellence Award at Business Awards 2021

Pocket Receptionist are thrilled to announce their win at this year’s Business Awards, bringing home the Customer Excellence Award.

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Your Customers. In Safe Hands.

Which of our services is perfect for your business?


Free up your time, reduce your overheads and ensure every call is answered.

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  • Reception cover
  • FAQ responses & Customer service
  • Diary bookings & payments
  • Full service, call overflow,
    holiday cover
  • Full call recording & app
  • 7 day, no-obligation free trial
  • Monday to Sunday service
  • Call satisfaction money-back


Your web & Facebook messenger chats, fully managed.

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  • Fully managed chats
  • Web & Facebook Messenger NEW
  • Expert, trained operators
  • Quick response time
  • Nurture & qualify leads
  • Answer questions
  • Increase sales productivity
  • UK based, In-house agents
  • Monday to Sunday service


A Powerful Cloud-Based Phone System used by over 80,000 UK businesses.

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  • Local and London numbers
  • National, 0808 and 033 numbers
  • Fully featured apps
  • Over 20 free powerful business features
  • Plug & play desktop phone or app
  • Call from anywhere in the world, at UK call rates

Experience Our Call Answering Service

We can cater for all types and sizes of business. You choose what calls to forward to us, whether it’s all of your calls or just the ones you're unable to answer. We have direct SIP connections for larger businesses and small, friendly teams dedicated to sole traders and family businesses.

Experience our full-featured service and see how hundreds of forward-thinking UK company’s trust Pocket Receptionist.

With Pocket Receptionist, you’ll never miss another sale again and worries about staff sick days, holidays, wages, pension contributions or job interviews will become a thing of the past.

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Your Business
In Safe Hands

Depending on the size and type of business you have, our service can be tailored
and structured to reduce or eliminate your missed calls, improve your customer
service reputation and reduce your current staff spend, regardless of the type
or size of business you have.

Saved UK


Saved callers being
on hold for

14,146,032 secs

Average answer
time of

7.92 secs

Whatever Your Business
We’ve Got You Covered

Our service can work for any industry...

"Fantastic Service. Would be lost without it"

Jonathan Hobday, customer

Benefit From Our
Real-Time Notifications

Whether you’re a one-man band that receives a few calls a day or a large organisation receiving 100s of calls a day, we have a package that’s right for your business.

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Want A Quote? We’d Love To Chat

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Alternatively, call us on 0800 009 6555 or email us at [email protected] & we’ll be in touch.

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