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What are the advantages of Managed live chat?

Most staff are already busy with their daily tasks and phone calls. Live chats can often get missed especially during busy periods, holidays, lunchtimes etc. Also, if several live chats come in at once, slow response times can be off-putting to website visitors. Our managed live chat outsourcing service gives you a team of highly-trained, agents who get to know your business. They can answer your frequently asked questions in real-time and provide first-class customer service.

  • Expert, trained operators
  • Quick response time
  • Experts in customer service & qualifying leads
  • The ability to answer your frequently asked questions
  • Full live chat support