How is it possible for our team of receptionists to answer our calls?

We do it by call forwarding your calls us. With call forwarding turned on, on your device, it will ring your phone normally allowing you to answer it. But if your phone is busy, unanswered or out of reach, then your carrier will forward that call to the number you have set up i.e. your Pocket Receptionist phone number. You will get your unique Pocket Receptionist phone number + call forwarding instructions after you finish the registration process.

Many of our customers prefer our receptionists to be the first ones to answer their calls. To do this, people will have to call your Pocket Receptionist number, rather than your personal number.

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