# Pocket Receptionist > UK-based virtual receptionist service. Real receptionists answer your business calls in your name, qualify leads, take messages, and book appointments into your calendar. Per-call pricing from £75/month, month-to-month contracts, no long lock-ins. Founded 2016, headquartered in London. ## Core pages - [Home](https://www.pocketreceptionist.co.uk/): Overview of the service, hero variants, and key proof points. - [How it works](https://www.pocketreceptionist.co.uk/how-it-works): Setup process, call routing, script handling, message delivery, and CRM integration. - [Pricing](https://www.pocketreceptionist.co.uk/pricing): Four tiers from £75/month (Starter, 30 calls) up to £635/month (Enterprise, 300 calls). All plans include a 7-day free trial. Calls beyond the included allowance are £2.99 per call. - [FAQ](https://www.pocketreceptionist.co.uk/faq): Common questions about onboarding, pricing, contracts, call handling, integrations, and data handling. - [Why us](https://www.pocketreceptionist.co.uk/why-us): How Pocket Receptionist compares on quality, pricing, and flexibility. - [Customer reviews](https://www.pocketreceptionist.co.uk/case-studies): Verified Trustpilot reviews from UK businesses. - [ROI calculator](https://www.pocketreceptionist.co.uk/roi-calculator): Estimate revenue recovered from calls currently being missed. - [About](https://www.pocketreceptionist.co.uk/about): Company facts, address, founding year, and contact details. ## Services - [All services](https://www.pocketreceptionist.co.uk/services): Full menu of receptionist services available. - [The platform](https://www.pocketreceptionist.co.uk/platform): How the service is delivered technically. - [Smartphone app](https://www.pocketreceptionist.co.uk/smartphone-app): iOS and Android app for managing calls and messages. ## Solutions - [Stop missing calls](https://www.pocketreceptionist.co.uk/solutions/missed-calls): Most callers never call back. We answer the ones you can’t. - [After-hours cover](https://www.pocketreceptionist.co.uk/solutions/after-hours): Your business is open when your competitors aren’t. - [Lead capture & qualification](https://www.pocketreceptionist.co.uk/solutions/lead-capture): Better leads in your CRM. Less manual triage. ## Industries - [Trades](https://www.pocketreceptionist.co.uk/industries/trades): Receptionist service tailored for trades. - [Founders & solo operators](https://www.pocketreceptionist.co.uk/industries/founder-solo): Receptionist service tailored for founders & solo operators. - [Legal](https://www.pocketreceptionist.co.uk/industries/legal-answering-service): Receptionist service tailored for legal. - [Medical & dental](https://www.pocketreceptionist.co.uk/industries/healthcare-answering-service): Receptionist service tailored for medical & dental. - [Finance & professional services](https://www.pocketreceptionist.co.uk/industries/finance-answering-service): Receptionist service tailored for finance & professional services. - [Hospitality](https://www.pocketreceptionist.co.uk/industries/hospitality-answering-service): Receptionist service tailored for hospitality. - [Recruitment](https://www.pocketreceptionist.co.uk/industries/recruitment-answering-service): Receptionist service tailored for recruitment. - [Tech & SaaS](https://www.pocketreceptionist.co.uk/industries/tech-answering-service): Receptionist service tailored for tech & saas. - [Wellness & beauty](https://www.pocketreceptionist.co.uk/industries/wellness-beauty-answering-service): Receptionist service tailored for wellness & beauty. - [Estate agents & property](https://www.pocketreceptionist.co.uk/industries/answering-service-estate-agents): Receptionist service tailored for estate agents & property. ## Blog - [AI Receptionist vs Virtual Receptionist: Which Is Best for Your Business?](https://www.pocketreceptionist.co.uk/ai-receptionist-vs-virtual-receptionist): AI receptionists might be a better option than an in-house receptionist, but how do they compare to trained human virtual receptionists? - [Phone Calls Convert 12× More Than Clicks. Most Businesses Still Miss Them.](https://www.pocketreceptionist.co.uk/phone-calls-convert-12x-more-than-clicks): Search and social spend rises every year - yet a third of inbound calls still go unanswered. The cheapest growth lever in your business is the one already on your desk. - [Why An Answering Service Beats Hiring A Single Receptionist](https://www.pocketreceptionist.co.uk/why-a-call-answering-service-beats-hiring-a-single-receptionist): A part-time UK receptionist costs roughly £18,000 a year. They take holiday, get sick, and only cover office hours. Here’s the per-call maths. - [How To Write A Call-Answering Script That Actually Converts](https://www.pocketreceptionist.co.uk/how-to-make-the-best-call-answering-service-script): Most scripts read like a corporate phone tree. The good ones sound like your best employee on a good day. Here’s the structure we use. - [Three Reasons Every UK Tradesperson Needs An Answering Service](https://www.pocketreceptionist.co.uk/top-3-reasons-why-a-tradesman-needs-an-answering-service): Tradespeople miss the most calls and lose the most money to it. Here’s the maths, plus the trade-specific objections we hear and how customers solve them. - [Live Chat Or Phone First? The Honest Answer For Service Businesses.](https://www.pocketreceptionist.co.uk/maximise-live-chat-on-your-website): Live chat looks modern and feels productive. Phone calls book the work. Here’s how to use both without losing leads to either. - [Call Recording, Properly Used, Is The Cheapest Training Programme You’ll Ever Run](https://www.pocketreceptionist.co.uk/benefits-of-call-recording): Recordings aren’t for compliance theatre. They’re for spotting the patterns in lost deals - and fixing the script before the next one is lost. ## FAQ items - [How Much Does A Call Answering Service Cost In The UK?](https://www.pocketreceptionist.co.uk/faq/how-much-is-a-call-answering-service): Pocket Receptionist plans start at £75/month for 30 calls (£2.99 per additional call). Most UK SMEs pay between £85 and £240/month. - [How Does A Telephone Answering Service Work?](https://www.pocketreceptionist.co.uk/faq/how-telephone-answering-service-works): You forward your calls to us. Our UK-based receptionists answer in your business name, follow your script, and book the work into your calendar. Set up takes 24-48 hours. - [How Do I Set Up Call Forwarding To Pocket Receptionist?](https://www.pocketreceptionist.co.uk/faq/how-to-set-up-call-forwarding): Two-minute change in your phone provider’s control panel. We send step-by-step instructions for every major UK telco when you sign up. - [How Will Your Receptionists Know How To Answer Our Calls?](https://www.pocketreceptionist.co.uk/faq/how-will-your-receptionists-know-how-to-answer-our-calls): A 30-minute onboarding call captures your script, qualifying questions, and escalation rules. We never go live until you’ve approved the script. - [Can I Test The Service Before Paying Anything?](https://www.pocketreceptionist.co.uk/faq/test-our-call-answering-service-for-free): Yes. The 7-day free trial lets you use the service on your own calls. ## Optional - [Privacy policy](https://www.pocketreceptionist.co.uk/privacy-policy): How we handle and store data - GDPR-aligned. - [Cookie policy](https://www.pocketreceptionist.co.uk/legal/cookies): What cookies we set and why. - [Terms of service](https://www.pocketreceptionist.co.uk/terms): Service contract terms. - [Data processing addendum](https://www.pocketreceptionist.co.uk/data-processing): DPA for business customers. - [Contact](https://www.pocketreceptionist.co.uk/contact): Sales line, address, and demo request. - [Careers](https://www.pocketreceptionist.co.uk/careers): Open roles at Pocket Receptionist. - [Awards](https://www.pocketreceptionist.co.uk/awards): UK business awards we have been recognised at.