Our Team Leaders
Professional UK based call handling team leaders
Find out more information about our experienced team leaders. These are the people that manage our teams of receptionists.
Matt ensures everything runs smoothly.
Natalie monitors call and message quality.
Claire makes sure all new customers get a warm welcome.
Emma manages some of our key accounts.
Some of our receptionists
To ensure your business is treated with the utmost professionalism we only use our own fully trained, in-house receptionists. We never use home workers or outsource your calls to another provider.
Our receptionists are all accent neutral. We recruit and train all our receptionists, providing you with business continuity wherever your business is located.
To create a personal as well as professional touch and ensure your callers are greeted by a familiar voice we allocate you a dedicated reception team who will all get to know you, your business and your customers.
Lisa’s main strengths are her experience and friendly nature. She’s committed to customer service and always makes the callers feel at ease.
Hannah can brighten up the dullest of days. She’s efficient, happy and helps to maintain the team’s positive mood.
Allan is new to the team but his enthusiasm and professionalism has served him well.
Scott’s fun attitude and natural problem solving skills make him an ideal agent.
Mel’s level head and calm middle England accent naturally puts her callers at ease.
Emma is one of our newest and keenest team members and she’s already showing great promise.
Ben's formal approach and fastidious attention to detail makes him ideal for discerning clients.
Phil’s formal and very British accent is his primary skill. Truly, a voice for radio.