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Healthcare & Medical
Call Answering Services

We can book customer appointments using your hosted calendar or booking system, prequalify callers or respond to your most frequently asked questions.

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Healthcare and Medical Call Answering Service UK
What we can do for you...

What we can do for you...

Here are some of the things we can do on your behalf:

  • Capture more clients
  • We can book appointments for you
  • Take payments and help with bookings
  • Filter calls based on set questions

Employing staff can be expensive and you can really feel the pressure during busy periods or if your staff are off. Take the cost and the headache away so you can focus on what matters.

Once a call is answered on your behalf, our receptionist will email this through to your team. If you want, we can even transfer specific types of calls directly to you or one of your team members.

Get Started

If you prefer, you can call us on 0800 009 6555.

Case Study

Gillian at Feet First Foot Care Services

Gillian is the clinic owner of Feet First Foot Care Services. Feet First is a mobile service, based in Sutton Coldfield, and provides a range of holistic treatments in the comfort of your own home as well as in-clinic.

Why Gillian Loves Pocket Receptionist:

  • Gillian has more time to focus and invest in future-proofing her business and has recently expanded into three venues and started marketing additional treatments
  • Screening questions for all appointment bookings
  • She loves that we manage all her appointments via a shared calendar with the clients’ details in an easy-to-read format
  • First call resolution
  • We can mark calls as priority, which is essential due to the nature of the service that Gillian provides

In her own words…

“Due to Pocket Receptionist answering all calls, no business is lost. With three venues and two contact numbers all under the same team of receptionists, I know I’m in safe hands!”

Why Pocket Receptionist is the right choice

Industry-specific teams

Knowledgeable Teams

We have the experience and knowledge of your specific industry


24/7 Service

Capture more clients on weekends and evenings with 24/7 service.

Frequently question responses

Frequently question responses

We can respond to 90% of repetitive calls on your behalf

Easy App management

Easy App management

Call, reply, block, or listen to every call we take for you

See what our customers have to say about us

Dr Aesthetica

Pocket Receptionist have allowed me to work more freely. They answer the calls when I can’t get to the phone. This allows me to be more productive and helps me looks after my existing and new clients. Pocket Receptionist has allowed me to grow and expand my services without losing quality. Thank you.

Britannia Mobility

We’ve been using PR for a few years and all I can say is that they have served as a springboard to reach for the next level. Cutting overheads and very scalable to adjust to demand and growth perfectly. The standards are maintained at an exceptionally high level – very happy.

Call us about handing your calls

Get in touch with our call handling service team today and let us answer your calls.

You can also call 0800 009 6555 or email info@pocketreceptionist.co.uk

You can also call 0800 009 6555 or email info@pocketreceptionist.co.uk

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NHSEast of England COOPHarley Street Medical CentreCromwellHiyacarDomestic