Customers love us
98% of our customers recommend our service and currently rate us as 4.9 out of 5.
Wonder why it’s so good? Maybe because we can do the following
- Manage your Calls
- FAQ responses & Customer Service
- Diary Bookings & Payments
- Full Service & Call Overflow
- UK based, in-house agents
- Pre-Sales & Post-Sales Support
Call Quality Guarantee
We’re committed to delivering you the highest service level and guarantee every call we take for you.
If you’re not happy with the way a call was handled, we will refund you for that call immediately.
In-house agents only
Our agents work from one of our three office locations, where they are continually audited and managed to ensure we maintain our high standards.
Award winning
Our work in telecommunication and web support has received accreditation, most recently in the Suffolk Business Awards for ‘Customer Excellence’ and as a finalist in Business Champion Awards for ‘The Business Innovation of the Year’.
No long-term contracts
If you just want to try the service, we have no long-term contract.
We only ask for a 3-month initial period so that our call handling receptionists can establish a relationship with you and your business.
Listen to actual calls
Listen to actual calls taken by some of our agents
Call us today and
see how we can help
Improve the way your business is perceived. Get back more of your time, increase your customer
numbers and all whilst reducing your costs.
You can also call 0800 009 6555 or email info@pocketreceptionist.co.uk