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Overflow
Call Handling Services

From peak periods to out of hours, guarantee your callers always speak to a human with Pocket Receptionist’s call handling services.

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Alternatively, call us on 0800 009 6555.

Benefits of Our Call Handling Services

  • Flexible options from handling all calls to transferring overflow calls or out of hours call handling
  • Your callers always speak to a human when Pocket Receptionist takes your calls
  • Improve your productivity and free up your time by diverting calls to your own UK-based team of receptionists
  • We’ll look after your callers just as though we’re based in your offices
  • Business continuity in the event of a disaster; we ensure your calls are still answered, all the time
  • Bespoke options to match your requirements, including order taking, PA services, help desk or customer care

Whether you’re a sole trader looking to have out of hours calls handled or a larger business requiring high-volume call handling services, Pocket Receptionist can help.

Divert your unanswered calls to Pocket Receptionist

Ensure your out of hours calls
are always handled by a human

Divert your overflow calls from as little as £70.00 per month

You can also call 0800 009 6555 or email info@pocketreceptionist.co.uk

Get started in seconds

Your Business In Safe Hands

Our call handling services have…

Saved UK businesses

Saved UK businesses

£114,967,053
Saved callers being on hold for

Saved callers being on hold for

15,581,520 secs
Average answer time of

An average answer time of

4.32 secs

How does overflow
call handling work?

With our call packages you’re always in complete control. You can manage where and how your calls are answered at any time.

Our packages are flexible and suit any business, whether you just want your calls answered while you’re busy, or on holiday, or you want us to take all your calls.

Your Pocket Receptionist team can transfer important calls to you or your colleagues, take messages, answer customer queries, take payments and even schedule meetings.

Free up your time to focus on what’s important

Overflowing calls to your Pocket Receptionist team will allow you or your team to spend their time focused on what’s important and you can be assured that your calls are being handled by a professional UK-based team.

How does overflow call handling work?

Ensure your calls are always
answered by a human

Overflow your calls from as little as £70.00 per month.

You can also call 0800 009 6555 or email info@pocketreceptionist.co.uk

Get started in seconds

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