Our telephone answering service can...
Cover your reception or any other department you outsource to us
Screen all calls, only forwarding the calls you want
Take messages or specific information from your customers
Offer customer service or advice and information from your FAQ's
Take orders & payments from your customers. Learn more
Be your dedicated overflow to cover busy times, holiday or sickness
Take bookings or appointments and add them directly to your calendar
Ask detailed questions and capture the callers responses
Smart numbers for your business
Not only can we answer your calls for your business, we can provide you with a smart telephone number for your business too. With a wide range of 0800, 0333, London and Local numbers to choose from, we are sure we will have the perfect number for your business.
Explore smart numbersOur call quality guarantee
We are committed to delivering you the highest level of service and we guarantee every call we take for you. If you’re not happy with the way a call was handled, we will refund you for that call immediately.
Learn more
Our telephone answering service has...
Saved UK businesses
£52,639,931
Saved customers being on hold for
7,133,436 secs
An average answer time of
7.36 secs
Experience our call handling service for 7-days
Whether you're a one-man-band that receives a few calls a day or a multi-national receiving 100s of calls a day, we have a package that's right for your business and budget.
Experience our full-featured service for a week, with our 7-day free trial, and see how hundreds of forward thinking UK company’s trust Pocket Receptionist.
With Pocket Receptionist, you’ll never miss another sale again and worries about staff sick days, holidays, wages, pension contributions or job interviews will become a thing of the past.
Call handling services for your business
Choose to forward all your calls, or only your unanswered calls to our amazing team of receptionists. Pocket Receptionist is like having your own receptionist. You have complete control over your inbound calls and our dedicated real-time notification system allows you to be in constant communication with your team of receptionists via your mobile device. Update your status with a single click, informing your receptionist when you enter a meeting or are in the car, it’s seamless, fast and effective.
The combination of innovative and constantly improving call handling technology plus our amazing team of people to personally answer your calls is what makes Pocket Receptionist the no. 1 choice for so many UK and International companies.