Telephone Answering Service

Guarantee your callers always speak to a human
and avoid interruptions with our call handling service

Start trial

No credit card required Get started in seconds

Our telephone answering service can...

Cover your reception

Cover your reception or any other department you outsource to us

Deliver fantastic PA

Screen all calls, only forwarding the calls you want

Take messages from your customers

Take messages or specific information from your customers

Provide custoemr service

Offer customer service or advice and information from your FAQ's

Take orders or payments from your customers

Take orders & payments from your customers

Dedicated overflow

Be your dedicated overflow to cover busy times, holiday or sickness

Take bookings or appointments

Take bookings or appointments and add them directly to your calendar

Detailed information gathering

Ask detailed questions and capture the callers responses

Our Team

Experience our call handling service for 7-days

Whether you’re a one-man-band that receives a couple of calls a day or a multi-national enterprise receiving 100s of calls a day, we have the right package for your business and budget.

Experience the full-service for a week, with our 7-day free trial, and we’ll recommend the right package for you afterwards.

With our call handling service, you’ll never miss another sale again. Plus, you don’t have to worry about sick days, holidays, wages, pension contributions or job interviews as we take care of it all.

Find out more Start a free trial

Our telephone answering service has...

Saved UK businesses


Saved customers being on hold for

151,481,376.00 mins

An average answer time of

5.73 secs
Only pay for the number od calls you need

Call handling services for your business

Simply choose to forward all your calls, or only your unanswered calls to our amazing team of receptionists. It is like having your own receptionist. You have complete control over your inbound calls - deciding where they go and how they are answered.

Join the hundreds of UK businesses using Pocket Receptionist's telephone answering service to improve your customer service and never miss a call again.

Request a callback

Stop missing business opportunities with a telephone answering service

Get started Prefer a call back?

Alternatively, call us on 0800 009 6555

Download our E-Guide

Discover the perfect way to increase sales from your inbound marketing