Telephone Answering Service

Guarantee your callers always speak to a person whilst avoiding unnecessary interruptions.
Work smart with our premier call handling service

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Our telephone answering service can...

Cover your reception or any other department you outsource to us

Screen all calls, only forwarding the calls you want

Take messages or specific information from your customers

Offer customer service or advice and information from your FAQ's

Take orders & payments from your customers. Learn more

Be your dedicated overflow to cover busy times, holiday or sickness

Take bookings or appointments and add them directly to your calendar

Ask detailed questions and capture the callers responses

Smart numbers for your business

Not only can we answer your calls for your business, we can provide you with a smart telephone number for your business too. With a wide range of 0800, 0333, London and Local numbers to choose from, we are sure we will have the perfect number for your business.

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Our call quality guarantee

We are committed to delivering you the highest level of service and we guarantee every call we take for you. If you’re not happy with the way a call was handled, we will refund you for that call immediately.

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Our telephone answering service has...

Saved UK businesses
£66,120,847
Saved customers being on hold for
8,960,286 secs
An average answer time of
6.53 secs
Our Team

Experience our call handling service for 7-days

Whether you're a one-man-band that receives a few calls a day or a multi-national receiving 100s of calls a day, we have a package that's right for your business and budget.

Experience our full-featured service for a week, with our 7-day free trial, and see how hundreds of forward thinking UK company’s trust Pocket Receptionist.

With Pocket Receptionist, you’ll never miss another sale again and worries about staff sick days, holidays, wages, pension contributions or job interviews will become a thing of the past.

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Discover the perfect way to increase sales from your inbound marketing

Only pay for the number od calls you need

Call handling services for your business

Choose to forward all your calls, or only your unanswered calls to our amazing team of receptionists. Pocket Receptionist is like having your own receptionist. You have complete control over your inbound calls and our dedicated real-time notification system allows you to be in constant communication with your team of receptionists via your mobile device. Update your status with a single click, informing your receptionist when you enter a meeting or are in the car, it’s seamless, fast and effective.

The combination of innovative and constantly improving call handling technology plus our amazing team of people to personally answer your calls is what makes Pocket Receptionist the no. 1 choice for so many UK and International companies.

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Stop missing business opportunities with a telephone answering service

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Alternatively, call us on 0800 009 6555