Overflow call handling services

Guarantee your callers always speak to a human
and free up your time

Divert your unanswered calls to Pocket Receptionist

Start your trial

No credit card required • Get started in seconds.

Flexible options to capture all calls or just overflow calls

  • Your callers always speak to a human when Pocket Receptionist takes your calls
  • Improve your productivity and free up your time by diverting calls to your own UK-based team of receptionists
  • Here whenever you need us – All the time, or just when your team is busy we’ll look after your callers just as though we’re based in your offices
  • Business continuity in the event of a disaster - Ensure your calls are still answered, all the time
  • Bespoke options - We can provide you a dedicated team, whatever the requirement; order taking, PA services, help desk or even customer care

Whether you’re a sole trader looking to have calls answered while you’re busy or a larger business looking to overflow some calls or all your calls, Pocket Receptionist can help.


Ensure your calls are always answered by a human.

Overflow your calls from as little as £35 per month.

Get started

Or talk to a member of our team. Call 0800 009 6555 now or request a call back.

Our telephone answering service has...

Saved UK businesses

£1,099,598,633.49

Saved customers being on hold for

149,010,768.00 mins

An average answer time of

5.65 secs

How does overflow call handling work?

With our call packages you’re always in complete control. You can manage where and how your calls are answered at any time.

Our packages are flexible and suit any business, whether you just want your calls answered while you’re busy, or on holiday, or you want us to take all your calls.

Your Pocket Receptionist team can transfer important calls to you or your colleagues, take messages, answer customer queries, take payments and even schedule meetings.

Free up your time and focus on what’s important.

Overflowing calls to your Pocket Receptionist team will allow you or your team to spend their time focused on what’s important and you can be assured that your calls are being handled by a professional UK-based team.


Ensure your calls are always answered by a human.

Overflow your calls from as little as £35 per month.

Try us for free

Or talk to a member of our team. Call 0800 009 6555 now or request a call back.