Flexible options to capture all calls or just overflow calls
- Your callers always speak to a human when Pocket Receptionist takes your calls
- Improve your productivity and free up your time by diverting calls to your own UK-based team of receptionists
- Here whenever you need us – All the time, or just when your team is busy we’ll look after your callers just as though we’re based in your offices
- Business continuity in the event of a disaster - Ensure your calls are still answered, all the time
- Bespoke options - We can provide you a dedicated team, whatever the requirement; order taking, PA services, help desk or even customer care
Whether you’re a sole trader looking to have calls answered while you’re busy or a larger business looking to overflow some calls or all your calls, Pocket Receptionist can help.
How does overflow call handling work?
With our call packages you’re always in complete control. You can manage where and how your calls are answered at any time.
Our packages are flexible and suit any business, whether you just want your calls answered while you’re busy, or on holiday, or you want us to take all your calls.
Your Pocket Receptionist team can transfer important calls to you or your colleagues, take messages, answer customer queries, take payments and even schedule meetings.
Free up your time and focus on what’s important.
Overflowing calls to your Pocket Receptionist team will allow you or your team to spend their time focused on what’s important and you can be assured that your calls are being handled by a professional UK-based team.
All the receptionists answer the phones quickly and professionally
I get such brilliant service, never lose a sale and my members get to speak to someone - totally worth the money
The app has been very useful in being able to monitor call volumes and set budgets accordingly.