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Pocket Receptionist are thrilled to announce their win at this year’s Business Awards, bringing home the Customer Excellence award. The Business Awards 2021... continue reading
Every time we onboard a new customer, part of the process is us getting to know your business. That includes, what your business does, how you would like us to... continue reading
As a small business owner, your time is usually spread thin. You will have to manage your team, go through accounts, and deal with the day-to-day tasks that are... continue reading
When you visit a website for the first time, your eyes are naturally drawn to the bottom right-hand corner for a small chatbox to pop up and visually poke you for... continue reading
Money Penny was probably the best-known receptionist of all time, but James Bonds money and pennies could have been better spent elsewhere. continue reading
About three years ago I wrote a blog about disaster recovery; a light-hearted tome about having a back-up plan for if your business was hit by unusual and unforeseen circumstances. continue reading
Companies are constantly fighting for the top spot online and spend thousands of pounds on marketing their business, but are they missing a trick? continue reading
As the song says – It’s the most wonderful time of the year - and for some businesses it can be the busiest time of the year too. continue reading
In these days of economic uncertainties, especially in the run up to Brexit, looking to outsource various aspects of a business could be critical for success... continue reading
Whether you are running your own business or working for a company, it can be hard to switch off from work mode and make sure you have time for you and your family... continue reading
We get it. Outsourcing any part of your business can be nerve-racking. You are passionate about what you do and feel the need to retain control... continue reading
Call recording is a useful feature for businesses who want to keep firm control of their phone communications... continue reading
From within the Pocket Receptionist's Android and iPhone app you can mark your contacts as VIP. A call from a VIP contact... continue reading
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