How Our UK Answering Service Works

Your customer calls, we answer in your company name, and the work lands in your business tools.

Your customer calls
Same number, same experience - nothing changes for the caller.
Your number
We answer in your company name
Trained UK receptionists follow your script - qualify, book, escalate.
UK-based team
The work lands in your business tools
- Booking in your calendar
- Summary by SMS + email
- Lead in your CRM
Real time

Getting started

Ready to Go in 48 Hours or Less

Three steps between signing up and your first answered call.

1
Discuss your call handling needs with our Sales team
A quick call about what you do, how you want callers handled, and which calendar or CRM the work should land in.
2
We share a bespoke call flow for your review
Your greeting, qualifying questions, and escalation rules - drafted for you and tweaked until you’re happy.
3
Forward your lines. We answer.
A two-minute change with your phone provider. From that moment every call is answered in your name.

Is this expensive?: Per-call pricing - typically £85–£240/month for most SMEs, with month-to-month contracts and real-time spend visibility in the app. About 80% cheaper than hiring a part-time UK receptionist.
Will receptionists sound like my business?: Yes. A trained UK team answers using your script and tone.
What if calls spike unexpectedly?: Plans are month-to-month - step up to a higher tier when you’re busy, step down again when you’re not. The app shows your spend in real time, and you can adjust your forwarding rules whenever you need to.
How fast can I be set up?: Most customers go live within 24-48 hours. Forwarding rules are two-minute changes on every UK telco.
Can you book directly into my calendar?: Yes - Google, Outlook, Calendly, plus CRM bookings into Zoho, HubSpot, and Salesforce.
What about confidentiality?: Call data is encrypted in transit and at rest, with role-based access for the receptionist team. GDPR-aligned by default; UK-only storage.

7-day free trial. Cancel any time.