Human Answered - Tech Enhanced.
A Receptionist That Costs Less Than A Coffee Per Call.
Look like a real business from day one. We answer professionally, capture details, and let you focus on the work that pays.
Answered by Pocket ReceptionistTrusted by 1,000+ UK SMEs · 4.4/5 on Trustpilot
- UK-based receptionists
- Answered during and after business hours
- GDPR-compliant
- 10+ years
What we hear from founders & solo operators
Phone running your day
Sound less professional than you are
Can’t justify a £30k hire
How it works
How our UK answering service works
Three steps. Set up within 24-48 hours. Calls answered during and after business hours.
- 1
Forward your calls
Two-minute setup. Forward all calls or only when you’re busy / out of hours.
2 min setup - 2
We answer in your company name
Trained UK receptionists pick up using your script. Qualify, book, escalate.
UK-based team - 3
You get the work
Bookings dropped into your calendar. Messages and lead details by SMS + email instantly.
Instant delivery
What are missed calls costing you?
Every call that rings out is a job that may go to the next firm on the list. Put in rough numbers and see what it adds up to - it takes about 30 seconds.
Roughly how many go to voicemail, ring out, or come in after hours
Out of every 100 calls you do answer, how many become a job
Missed calls are costing you about
£8,775
a month. That is £105,300 a year.
- Missed calls
- 43 a month
- Lost jobs
- 20 a month
We answer 9 in 10 calls and you get back about £6,581 a month.
What our customers say
Real reviews from our public Trustpilot profile and customer case studies.
“Thank you for handling my calls whilst I am on site. … The ROI is absolutely worth it.”
Elliot Wood · Trustpilot, Oct 2025
“Pocket Receptionist has managed our inbound calls for nearly three years. During this time, they have always provided an excellent service, which we have been very happy with.”
Paul Cox · Trustpilot, Apr 2026
“The service is reliable, calls are answered promptly and professionally, and messages are delivered straight away. It gives me peace of mind knowing that no enquiry is missed, even when I’m busy with clients.”
Janet · Trustpilot, Oct 2025
Frequently asked questions
No. A UK receptionist answers in your business name with your greeting, so a one-person business sounds like an established one.
Plans start at £75/month for 30 calls, with £2.99 per call after that. One won job usually covers the month, which is why solo operators use it instead of hiring.
Yes. Forward everything, or only when you are busy or away from your phone. You can turn forwarding off whenever you want your calls back.
An SMS and an email with the caller, what they wanted, and what was agreed - plus a calendar booking when the receptionist made one.
Stop losing customers today.
7-day free trial. Cancel any time.
- UK-based receptionists
- GDPR-compliant
- 7-day free trial
- Cancel any time