Pocket Receptionist

Human Answered - Tech Enhanced.

The platform under every Pocket Receptionist call.

Most call answering services are labour. We’re labour plus a proprietary platform that makes the labour 10× more useful.

Start 7-day free trialSee pricing
From £75/month · 30 calls included4.4 ★ on Trustpilot

UK businesses already on the platform

  • NHS, a Pocket Receptionist customer
  • Co-op, a Pocket Receptionist customer
  • Cromwell, a Pocket Receptionist customer
  • Hiyacar, a Pocket Receptionist customer
  • Domestec, a Pocket Receptionist customer
  • HSMC, a Pocket Receptionist customer
  • Leica Camera, a Pocket Receptionist customer
  • Lumon Pay, a Pocket Receptionist customer

One flow. Every call. Fully logged.

From the moment the caller dials to the moment the booking lands in your calendar - the platform handles every step.

  1. Your customer calls

    Same number, same experience - nothing changes for the caller.

    Your number
  2. Pocket Receptionist

    We answer in your company name

    Trained UK receptionists follow your script - qualify, book, escalate.

    UK-based team

  3. The work lands in your business tools

    • Booking in your calendar
    • Summary by SMS + email
    • Lead in your CRM
    Real time

Six things that come with the platform

Other answering services hand you a list of voicemails. We hand you a system.

Pocket Receptionist platform

Thousands of Integrations

We integrate into your stack: Zoho, HubSpot, Salesforce, Google Calendar, Calendly, Acuity, Setmore, and more - plus 5,000+ apps via Zapier.

Pocket Receptionist platform

Live dashboards in your phone

See every call, transcript, booking, and outcome in our app. Cap alerts at 80%. Spend forecast vs allowance. No reports to commission.

Pocket Receptionist platform

Searchable transcripts

Every call transcribed and searchable. Full audit trail for compliance, training, and dispute resolution.

Pocket Receptionist platform

Smart routing

Urgent? Goes straight to your mobile. Routine? Booked into your calendar. Rules you set, run by the platform.

Pocket Receptionist platform

GDPR by default

Consent capture in-call. Data residency in the UK. Per-record retention rules. Built for UK businesses by UK engineers.

Plugs into the tools you already use.

Bookings into your calendar, leads into your CRM, industry tools for legal, trades, and property - plus 5,000+ more apps via Zapier.

  • Zapier logoZapier
  • Google Calendar logoGoogle Calendar
  • Calendly logoCalendly
  • Acuity Scheduling
  • Setmore
  • Zoho CRM logoZoho CRM
  • HubSpot logoHubSpot
  • Salesforce logoSalesforce
  • Capsule
  • Clio
  • LEAP
  • Powered Now
  • Apex27

See all integrations →

Not a BPO. Not a call centre.

BPOs send you labour that logs into your systems. Call centres send you labour that uses theirs - usually generic. We send you a UK-trained team running our purpose-built platform that integrates into yours. The result: speed to launch, consistency, and an audit trail you actually trust. See the BPO comparison →

See the platform live

15-minute walkthrough - the app, the integrations, the per-call maths for your business.

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  • Pocket Receptionist markUK-based receptionists
  • Pocket Receptionist markGDPR-compliant
  • Pocket Receptionist mark7-day free trial
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