Commonly asked questions about our call handling service
- How does Pocket Receptionist's telephone answering service work?
- Can I test your receptionist service?
- Charges & prices explained
- Is there a contract for your call handling service?
- What payment methods do you accept?
- How can I control and monitor my spend / costs?
- How do I set up an account?
- How can I manage my account?
- How are my calls handled outside of your operating hours?
- Can my Pocket Receptionist number be my main number rather than my call forward number?
- How will your receptionists know how to answer our calls?
- What is call forwarding and how to set it up?
- How often can I update my greeting and instructions?
- What happens with nuisance or spam calls?
- Do you offer call recording?