Pocket Receptionist
Smiling UK receptionist wearing a headset, taking a call

Capsule & Pocket Receptionist

Pocket ReceptionistCapsule CRM

Miss nothing. Including the calls.

Real UK receptionists answer your business calls. The details land in Capsule before you've put your coffee down. Capsule customers get 20% off their first three months.

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How it works

  1. 1

    Forward your line to us

    Every call answered, or just those when you are too busy. Your number stays the same.

  2. 2

    We answer as your business

    UK receptionists, who know what you do, working from your bespoke call flow.

  3. 3

    Capsule updates

    Contact created, call notes attached, task raised, and fully synced.

CapsulePartner

What this does for you

Your pipeline tells the truth

Phone enquiries get captured like the ones that arrive by email.

Follow-ups get scheduled, not remembered

Every call creates a task, every time - in real time.

No admin afterwards

No writing up phone messages later.

Answered by people. Not a phone tree.

UK receptionists, in-house. Pay per call, not per minute. No long-term contracts. 24/7 at no extra cost. Go live in as little as 24 hours.

ROI

See an instant ROI as you capture more business by capturing more calls. Just a single additional call captured can mean the service pays for itself.

Integrations

Manage your schedule through integrations with booking systems, diaries and CRM platforms.

CapsuleYour offer

Every plan, 20% off for 3 months

Quote code CAPSULE and we take 20% off your first 3 months' invoices. Rolling monthly, so you can move up or down a plan as your call volume changes.

Starter

For small businesses or those just getting started

Normally £75 a month. With the CAPSULE code, £60 a month.

For your first 3 months, then £75/month

30 calls included · then £2.99/call

Claim with Starter

Growth

For a medium sized business or those investing in marketing

Normally £145 a month. With the CAPSULE code, £116 a month.

For your first 3 months, then £145/month

60 calls included · then £2.99/call

Claim with Growth

Most popular

Pro

For businesses who have a consistent call volume and are looking to drive growth

Normally £230 a month. With the CAPSULE code, £184 a month.

For your first 3 months, then £230/month

100 calls included · then £2.99/call

Claim with Pro

Enterprise

For businesses who have a high call volume and want to enhance their customer experience

Normally £635 a month. With the CAPSULE code, £508 a month.

For your first 3 months, then £635/month

300 calls included · then £2.99/call

Claim with Enterprise

Every plan carries the same service - extended hours, the app and customer portal, integrations, call transfers and sentiment monitoring. See the full rate card.

Tell us about your business

A couple of details and we'll get you set up and your calls answered - with 20% off your first 3 months' invoices under code CAPSULE.

Or call 0800 009 6555 and ask for the Capsule partnership team.

CapsulePartner

Claim your offer

Tell us about your business and we’ll apply your 20% Capsule discount and get your calls answered.

By accepting our ‘Privacy Policy’ above, you agree that A Pocket Receptionist and its affiliates may communicate with you via email, text, or phone through the email and/or phone number provided on the form. A Pocket Receptionist may use automated technology (e.g., pre-recorded messages, auto dialers) to contact you. You are not required to provide your phone number to A Pocket Receptionist. Your information is collected and used in accordance with A Pocket Receptionist’s Privacy Policy and Data Processing Agreement, and you may opt out of electronic communication at any time.

FAQs