Human Answered - Tech Enhanced.
After-hours cover
Your business is open when your competitors aren’t.
The problem
Two thirds of urgent enquiries - emergency plumbing, late-night legal, weekend bookings - happen outside 9-to-5. Without cover, they go to whoever picks up first.
What we do
Trained receptionists answer with your script during and after business hours - true 24/7 cover. Urgent jobs escalate to you immediately; routine bookings are in your diary by morning.
How it works
How our UK answering service works
Three steps. Set up within 24-48 hours. Calls answered during and after business hours.
- 1
Forward your calls
Two-minute setup. Forward all calls or only when you’re busy / out of hours.
2 min setup - 2
We answer in your company name
Trained UK receptionists pick up using your script. Qualify, book, escalate.
UK-based team - 3
You get the work
Bookings dropped into your calendar. Messages and lead details by SMS + email instantly.
Instant delivery
What are missed calls costing you?
Most UK SMEs are losing four-figure sums every month to calls they never see. Get an estimate in 30 seconds.
Calls you don’t answer (voicemail, after hours, on the job)
You’re losing approximately
£7,280
per month - £87,360 a year.
- ~ 38 missed calls / month
- ~ 22.8 jobs lost / month
- Recoverable at 90% answer rate: £5,200 / month
What our customers say
Real reviews from our public Trustpilot profile and customer case studies.
“Thank you for handling my calls whilst I am on site. … The ROI is absolutely worth it.”
Elliot Wood · Trustpilot, Oct 2025
“Pocket Receptionist has managed our inbound calls for nearly three years. During this time, they have always provided an excellent service, which we have been very happy with.”
Paul Cox · Trustpilot, Apr 2026
“The service is reliable, calls are answered promptly and professionally, and messages are delivered straight away. It gives me peace of mind knowing that no enquiry is missed, even when I’m busy with clients.”
Janet · Trustpilot, Oct 2025
Stop losing customers today.
7-day free trial. Cancel any time.
- UK-based receptionists
- GDPR-compliant
- 7-day free trial
- Cancel any time